Privacy Policy | Data Protection & GDPR Compliance

Introduction

Arttrustworthyhi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our bespoke furniture services.

Information We Collect

Personal Information

We may collect personal information that you provide to us directly, including:

Name and contact information (email address, telephone number, postal address)
Information about your furniture project requirements and preferences
Communication preferences
Any other information you choose to provide in correspondence

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

IP address
Browser type and version
Pages visited and time spent on pages
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide information about our services
To communicate with you about your furniture commission
To process and manage your project
To improve our website and services
To comply with legal obligations
To protect our rights and interests

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal information based on the following legal bases:

Consent: When you have provided explicit consent for us to process your data
Contractual necessity: When processing is necessary to fulfill a contract or take steps at your request before entering into a contract
Legitimate interests: When processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms
Legal obligation: When processing is necessary to comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of others
In connection with a business transfer, such as a merger or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Under GDPR, you have the following rights regarding your personal information:

Right of access: You can request a copy of the personal information we hold about you
Right to rectification: You can request correction of inaccurate or incomplete information
Right to erasure: You can request deletion of your personal information in certain circumstances
Right to restrict processing: You can request limitation of how we process your information
Right to data portability: You can request transfer of your information to another service provider
Right to object: You can object to certain types of processing
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise these rights, please contact us using the information provided in the Contact section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers

If you are located outside the United Kingdom, please note that we may transfer your information to and process it in the United Kingdom. By providing your information, you consent to such transfer and processing.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Arttrustworthyhi
Church Farm
High St, Eyeworth
Sandy SG19 2HH
United Kingdom

Email: privacy@arttrustworthyhi.world
Telephone: +447896206869

Data Breach Procedures

In the unlikely event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by law. We have procedures in place to detect, investigate, and respond to security incidents.

If you become aware of any security breach or unauthorized access to your information, please contact us immediately using the contact information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Responsibilities

You are responsible for maintaining the confidentiality of any account credentials or access information. Please notify us immediately if you suspect unauthorized access to your account or information.

International Users

If you are accessing our website from outside the United Kingdom, please be aware that your information may be transferred to, stored, and processed in the United Kingdom. By using our services, you consent to such transfer and processing.

Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our website or services after changes to this Privacy Policy constitutes acceptance of those changes. If you do not agree with the updated policy, please discontinue use of our services.

Complaints

If you have concerns about how we handle your personal information, please contact us using the information below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not addressed your concerns adequately.

ICO Contact Information:
Website: ico.org.uk
Phone: 0303 123 1113

Last Updated: 2025